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Welcome!

Thank you for booking an appointment! Before we meet , there are a few things you'll need to do.

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Intake Form

Check your email with a link to fill out an INTAKE FORM.

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Zoom

We will be using Zoom for our Tele-health meetings. You can find the link the the email confirmation of your appointment. Make sure to download or update your Zoom app at zoom.us

Open your Zoom desktop app:

  • Click settings (the little "gear" icon in the top right corner)

  • select audio (left side menu)

    • test your microphone level while speaking & singing; If the meter maxes out, lower the input volume.​

    • uncheck "automatically adjust microphone volume"

  • click advanced (lower right hand corner)

    • click "show in-meeting option to enable original sound"​

    • disable both suppress persistent background noise and suppress intermittent background noise

    • set echo cancellation to auto

Open your Computer's sound preferences:

  • select input

    • uncheck "use ambient noise reduction" (If you have this setting)​

Troubleshooting:

  • cant hear?​​

    • check the microphone icon; ensure you aren't muted​

    • chick the ^ next to the microphone icon and select "test speaker & microphone" and follow the prompts

  • still can't hear or be heard?

    • join via telephone (just for the audio part); dial the teleconferencing number and enter the meeting ID (both can be found in your invitation ​

Getting ready!

  • Before you begin, check the following:

    • location: minimalist backdrop, lighting on your face​

    • sound: minimize noise pollution and disruptions

    • bandwidth: close all other programs; make sure others aren't streaming on the same wifi

    • privacy: close tabs/window that expose personal info

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Questions?

We have a FAQ page for some frequently asked questions, but if you can't find what you are looking for, please email me at sara@onyourvoice.com

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